The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
What is tarnish?
When silver is exposed to sulfur-containing gases in the air, it discolors and then darkens as it reacts with the gas to form a surface layer of tarnish. This process is called tarnishing.
Can I prevent tarnish?
Tarnishing is a natural process that cannot be prevented, it can be slowed down, but you will still need to clean the tarnished layer.
How can I slow the tarnishing process?
Separate your pieces in small resealable plastic bags or airtight containers to minimize their exposure to air, the main cause of tarnishing. We recommend that you keep your jewelry far away from the bathroom or any place with humidity or moisture because both can speed up the process.
Does gold tarnish?
Depending on the percentage (example 14K, 24K) of other metals mixed with the gold, there is chance for tarnish.
How often should I clean my jewelry?
You can choose to clean your jewelry daily and might really consider it if you use a lot of lotion or sprays. Otherwise, a good thorough cleaning based on how regularly you wear the jewelry once or twice a month.
What should I use to clean my jewelry?
There are many different ways to clean or polish your jewelry. There are disposable wipe clothes, material clothes, home remedies, polishes, dips, and ultra-sonic jewelry cleaners. Find the most comfortable way for you. We will be making a video showing all the way to clean jewelry in the coming month.
How do I protect my feathers from damage while cleaning?
There are only 2 ways.
• You can open the jump rings using jewelry pliers and remove feathers. Then replace them when the jewelry is dry.
• You can use a cloth to clean your jewelry.